Supported File Types

The following file types can be imported and sent to your recipient if attached to a bill or invoice created on your accounting software:

  • PDF

  • PNG

  • JPEG

  • JPG

Don't forget to check "Import files attached..." in order to import those file types

Unsupported File Types

Unsupported file types will not be sent to the receiving party. These file types include:

  • DOC and DOCX

  • XLS

  • CSV

  • TXT

  • EML

If you don't click Ignore unsupported attachments, the bill or invoice will fail to send. 

File Size Limit

The size limit for files uploaded to Routable is 25MB.

Have specific file types that you'd like Routable to support in the future? Please contact us and we'll look into adding that feature!

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