In some instances, a bank may require a signature instead of the computer generated signatures we create for our checks. 

By sending us your signature, we can create an image that will be accepted! 

Below are the guidelines to adhere to when prepping your image so that the signature can best be extracted and processed.

👌 General Guidelines

  1. The signature must be written in black ink on a transparent background

  2. The total image dimensions must be 660px wide x 210px tall

  3. The file must be in the .png format

🎨 You can use this free online tool to remove your background and give you a .png file that will meet these requirements: https://www.remove.bg/

✂️ And this tool can help you crop/resize your images: https://www.simpleimageresizer.com/


🚫 THINGS TO AVOID

Here are a few of the most common mistakes that we recommend you avoid when preparing a signature image.

DON'T: HAVE THE SIGNATURE BE TOO SMALL IN YOUR UPLOADED IMAGE

Make sure to center your signature and crop your image as needed so that the signature takes up a majority of the space.

DON'T: WRITE YOUR SIGNATURE ON RULED OR PATTERNED PAPER

Write your signature on a white or light colored background to ensure proper signature processing. Using ruled or patterned paper will likely result in unintended artifacts.

DON'T: INCLUDE OTHER OBJECTS OR ARTIFACTS IN YOUR IMAGE OTHER THAN THE SIGNATURE

If you are taking a photo of your signature rather than using a scanned image, make sure to prepare your photo so that all artifacts and non-signature objects (e.g. tables, pens, dark shadows, etc...) are cropped out.

FINAL STEP:

Once you have created the image you can send it to us via support@routable.com 


⚠️ Common Problems with Signature Files

If Routable runs into a problem when attempting to add a check signature to your account, we will reach out with more details and steps to correct it.

⚠️ Routable is not able to modify signature files on your behalf. All files must be provided directly by you when making this request.

The most common problems with signature files are:

  • Image dimensions are smaller than 660px wide x 210px tall

  • Image does not have a transparent background

We recommend checking both of those things before you send us your file, to help ensure that we are able to process your request as quickly as possible.

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