Your Routable balance is built to help you and your business achieve the following:
Expedite payments to vendors with SameDay ACH, NextDay ACH, and RTP transfers
Quickly fix negative balances caused by failed transactions
Ensure that funds are reserved for upcoming payments
How to access my account balance
Head to your Settings > Balance page and you’ll see the option to add and withdraw funds from your balance.
I can only deposit funds, how come?
If you can only deposit funds that means your balance is at a $0.00 or negative value.
How long does it take for a funds deposited to hit my balance?
Transfers to your balance take 3-4 business days to complete. You will see a withdrawal on your bank statement starting with "Routable" alongside your transfer amount.
What is a pending balance?
Because it takes 3-4 days for funds to deposit into your balance, “Pending balance” will show what amount is in-transit.
My balance is $0.00, and I add $1,000.00. My “Pending balance” will be $1,000.00 and my “Available balance” (funds I can actually use to send) is $0.00
How long does it take to withdraw funds from my balance?
Transfers out of your balance take 1-2 business days to complete. You will see a deposit on your bank statement starting with "Routable."
As soon as you withdraw funds out of your balance, they will no longer be available for transactions originating from your balance.