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How to Submit a Support Request |
How to Submit a Support Request
Go here to submit a support request using one of the web forms: Submit a Request.
Or click the Submit a request button at the upper-right from any page within the help center.
Access the Request Center
Use the Request Center to manage your requests and get increased visibility into all of your submissions: Register on Routable's Help Center.
Register on Routable's Request Center
| Be sure to register using the name and email address associated with your Routable account (i.e. the email you use to log in to Routable). |
After creating an account, we recommend bookmarking the Request Center to quickly jump to your requests and to submit new requests.
(1) Click Sign in at the upper-right in the help center.
(2) Click Sign up on the lower right below the email and password fields. This will take you to a page where you'll be prompted for your name and email address.
(3) On the next page, enter your name and email address. Click Sign up to submit your information.
| ‼️ Register using the name and email address associated with your Routable account (i.e. the email you use to log in to Routable). |
(4) You'll receive an email with a link to activate your account. Click the link to finish your account creation.
- Check your spam folder if you do not see the email in your inbox.
- The email will be from Routable Support - support@routable.com.
(5) Create a password. Refer to the criteria provided. Click Create password to submit your details, activate your account, and complete the registration process. 🎉
Tracking Support Requests
Open the user menu at the upper-right. Select Requests.
The Request Center will look similar to this: