When you sync bills or invoices from your accounting software, Routable will import any file attachments — as long as they're a supported file type. This article covers which formats are accepted and what to do with unsupported files.
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Supported file types
The following file types can be imported and sent to your recipient if attached to a bill or invoice created in your accounting software:
- PNG
- JPG / JPEG
- DOCX
- XLSX
- CSV
- TXT
Select Import files attached... to import these file types.
Unsupported file types
The following file types are not supported and will not be sent to the receiving party:
- DOC
- XLS
- EML
- ZIP
- Application files (EXE, DMG)
| ✋ If your bill or invoice has an unsupported attachment and you do not click Ignore unsupported attachments, the bill or invoice will fail to send. |
File size limit
Individual file attachments cannot exceed 10 MB.
Have a file type you'd like Routable to support? Contact us and we'll look into it.